About Us

Avery Telehealth provides customized telehealth solutions for health providers, organizations, and consumers, aiming to meet their specific goals and budgets.

Whether you’re looking to start a telehealth program, reduce hospital readmissions, or monitor patient vitals, we’re here to assist.

We prioritize patient comfort and empowerment through technology, offering more than just technological solutions by understanding the healthcare industry thoroughly.

Our aim is to match healthcare experiences with customer expectations in other industries for successful outcomes.

History

In 2003, Mark Aspenson laid the foundation for Avery Telehealth when he established The Avery Group. His journey began as the executive director of multiple Visiting Angels locations. Over time, these locations evolved into leading providers of senior home care, where Mark gained expertise in areas like readmissions, care transitions, and telehealth.

Recognizing the impact of hospital re-admissions on the quality of life for senior clients, Mark founded Avery Telehealth with a clear mission: to reduce readmissions and enhance the well-being of elderly individuals. While Visiting Angels provided essential non-medical assistance, Avery Telehealth stepped in to offer crucial medical support within the comfort of seniors’ homes.

Today, The Avery Group remains committed to promoting healthy, independent living. With an impressive annual growth rate of 20% and a dedicated workforce of over 400 employees, they continue to make a difference in the lives of seniors and their families.

Impact

At Avery Telehealth, we simplify healthcare engagement by addressing major pain points directly. Our commitment includes a guaranteed 30% reduction in hospital readmissions utilizing our RAP program.

We tailor unique patient engagement solutions for each client. Our strategies are backed by a proven track record.

Our commitment centers around reducing readmissions, providing remote patient monitoring, fostering patient engagement, and supporting data-driven outcomes. We design simple yet impactful programs tailored to a wide spectrum of healthcare providers throughout the United States.

Our Mission

At Avery Telehealth, we are committed to simplifying healthcare, fostering connections, inspiring, and empowering. Our dedication to patient engagement drives us toward excellence.

Our Vision

We are committed to maintaining our clients’ well-being and ensuring they can remain at home. Our patient engagement solutions play a crucial role in achieving this goal.

By nurturing long-term relationships, we strive for mutual success, enhancing outcomes, and minimizing costs through our innovative connecting better healthcare solutions.

Meet the Team

Mark Aspenson, CEO of Avery Telehealth, which is part of the Avery Group, a privately held multimillion dollar healthcare company that started in 2003 and based in Scottsdale, AZ. Mark is an expert in the area of readmissions, care transition planning and telehealth. He has been published in HFM Magazine and often speaks nationally on these topics.

Mark was recognized as one of the top 35 entrepreneurs 35 and under. He is cofounder of the Summit Group for top performers. Mark also serves on the Board of Directors for Interior Systems International, and is an active member of the American Telemedicine Association (ATA), Healthcare Financial Management Association (HFMA) and America’s Health Insurance Plans (AHIP).

Crystal Kaiser serves as VP of Sales at Avery Telehealth, where she focuses on expanding the company's footprint with health systems, provider organizations, and value-based care partners who are serious about improving outcomes for high-risk patients.

With over 15 years in health-tech sales, Crystal has built partnerships with hospitals, FQHCs, and specialty clinics nationwide, developing pipelines exceeding $15M and helping practices generate millions in new revenue while improving the health of the patients they serve.

She is most motivated by the patients who fall through the cracks and by connecting organizations to the tools that help bring them back into care.

With a multifaced career within the healthcare and insurance sectors, Renee Gerrish serves as Avery Telehealth’s Chief Success Officer. Renee is renowned for her ability to lead multi-disciplinary projects, fostering collaboration among all staff levels and leadership to drive success and innovation.

Her achievements include spearheading the integration of technology for Medicaid billing processes, resulting in $100 million in billing with a low rejection rate, and establishing a state-of-the-art call center that significantly improved operational efficiency and revenue growth. Before joining Avery Telehealth, Renee worked at Clear Arch Health and was the Director of the National Emergency Response Center for Tunstall Americas.

Ruthie Ingram is VP of Strategic Growth at Avery Telehealth, where she leads growth strategy and partnerships that help value-based care organizations improve coordination, engagement, and outcomes.

Before joining Avery, Ruthie held a leadership role at Qubika, where she helped healthcare and enterprise clients build data infrastructure and analytics solutions that turned information into action and supported scalable growth.

Early in her career, Ruthie worked as a social worker within one of Avery's home care franchises, making her return in a leadership role a full-circle moment that continues to shape her commitment to building systems that support patients and care teams alike.

Elizabeth "Beth" Johnston, MSN, ARNP, FNP-BC, is a Nurse Practitioner at Avery Telehealth, focusing on population health, urgent care, and remote patient monitoring.

With nearly 40 years of nursing experience, Beth has deep roots in critical care and hospitalist medicine spanning into telehealth in 2019. She has cared for patients from younger adolescents to older adults across the country.

Beth sees herself first and foremost as a patient advocate, and it shows in the way she practices.